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Resolved: Connectivity issue for some users

Something was broken, but we've fixed it:

January 23, 2017 — 10:14 PST

All teams should be able to connect to Slack now. We apologize for the inconvenience!

Recent Incidents

Uptime last 30 days: 99.997%
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January 16, 2017

Disruption of Service

Service has been restored
January 9, 2017

Connection Issue

The underlying issue has been resolved and all users should be connected without issue.
January 4, 2017

Login Problems

We stopped a job that was causing pain to our databases. Now that they've recovered, all teams should be able to log into and use Slack normally. We apologize for any inconvenience!
January 4, 2017

Connectivity issue for some users

All teams should be able to connect to Slack now. We apologize for the inconvenience!
January 3, 2017

Connectivity issue for some users

We are working to resolve a connectivity disruption a small number of teams may be experiencing.
January 3, 2017

Login troubles on large teams

We've reverted a code change released at 9:23am PST that caused login requests to get very slow and have observed that teams are once again able to login. The change that was reverted introduced a dependency on our search infrastructure at login which was unnecessary and has now been removed.

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