Thursday July 28, 2022

Issue summary:
From July 28, 2022 at 10:56 AM PDT until July 28, 2022 at 1:56 PM PDT, some customers had trouble changing their workspace plan via the Billing page.

We traced the issue to a recent code change that impacted the Billing page. We reverted the change, which resolved the issue, and all affected customers should now be able to change plans.

8:12 PM PST

We've resolved the issue and users can now change their workspace's plan via the Billing page. We appreciate your patience while we sorted this out.

2:14 PM PST

We're receiving reports around users having trouble changing a workspace's plan via the Billing page. We're on the case and will provide another update once we have more details to share. We're sorry for the disruption.

1:39 PM PST