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Incidents —August 2017

Uptime: 100%
< July 2017
August 19, 2017

Connection problems for some teams

We experienced a failure between one of our WebSocket regions and the main Slack, however the good news is that we've now made sure everyone is reconnected elsewhere. Thanks for your patience while we sorted that out!
We're currently investigating issues with connectivity that are affecting some teams. We're so sorry for the disruption, and are working to resolve this as quickly as we can.
August 18, 2017

Slowdown in service

Thanks so much for bearing with us. The issue is resolved and connectivity and features should be back to normal.
Thanks again for your patience as we continue to work to get things back to normal. We're on track to have all features working properly again soon.
New connections look to be back to normal, meaning you should be able to connect to Slack successfully.

However, we're still seeing slowness with other features like URL previews and message editing. Thanks for your patience as we work through this.
We're investigating reports of slowness in Slack apps. Some might notice frequency disconnects or intermittent slowness when using the app.

We're terribly sorry for the trouble, but we hope to identify and fix the issue shortly.
August 2, 2017

Slowdown in service

All services should now be functioning at normal speeds once more. Thank you for being patient with us through that.
Thanks for your patience! Things should be improving now, including unfurling, messaging, emoji reactions, and more. We'll give the final all-clear as soon as we can.

We're currently investigating a slowdown of service. Some people might find Slack slow to respond to commands, navigation, and sending messages. We're sorry for the troubles! We hope to make things right as soon as possible.

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