Monday September 18, 2017

Incident

Connection issues for one team

These connection issues should now be resolved! Thank you for your patience.

1:25 PM PST

Things are still looking good, so if you're one of the affected, it'd be great if you could let us know if you're seeing improvements. Thanks so much for bearing with us throughout this.

5:55 AM PST

Things continue to look positive. In fact, this issue is more or less on ice while we wait to hear more from the affected team (what with timezones etc.), but we're keeping it open just in case. Thanks again.

3:36 AM PST

We have made some changes that we believe should improve the connection problems users were experiencing. We are actively monitoring these changes and will keep you updated on their success. Thank you for sticking with us through this.

12:26 AM PST

No new information to share yet, sadly. Though rest assured the team is working hard to get to the bottom of these connection issues. Please hold tight.

9:20 PM PST

From our monitoring of the situation things are looking better, but we're not out of the woods just yet. Thank you for bearing with us — we'll keep you up to date.

7:36 PM PST

We have the team investigating these connection issues as the highest priority right now, and hope to have some good news to share soon. Thank you again for your patience.

6:24 PM PST

We're currently investigating a connection issue for one team. Team members may not be able to connect to the web and desktop applications at this time.

Deepest apologies. We will keep this status page up to date moving forward.

5:01 PM PST

Services affected

Connectivity

Status

Incident