Thursday October 19, 2017

Incident

Impossible to join or create workspaces in international versions of Slack

Creating and joining workspaces using international versions of Slack should be back to normal now! Thank you for your patience while we worked towards the solution. Please let us know if you see any further issues.

1:06 PM PST

We're still working on a resolution, and we have a better understanding of the source of the problem. We hope to have this sorted out as quickly as possible so that you can get back to your day. We're so sorry for the disruption.

11:44 AM PST

We've identified the issue that's caused this and we're working hard to fix it with priority. Thanks again for being so patient.

10:48 AM PST

This problem is proving tricky, but we're still looking into restoring workspace/account creation across all languages. For now, you can still create these using the English-language page. Thanks for your patience.

9:23 AM PST

Sorry again for the disruption to people who want to create an account/workspace using non-English-language versions of Slack. We're still investigating the cause of this problem, and will keep you updated of any changes.

8:26 AM PST

No new information to share yet, sadly — we're working hard to get to the bottom of the workspace/account creation issues. Please hold tight.

7:35 AM PST

We're still looking into why people are unable to create new workspace/accounts using a non-English-language version of Slack. Please bear with us while we get to the bottom of things.

6:17 AM PST

We've pushed out a temporary workaround that will redirect the affected pages to English until we find a permanent solution. This should allow you create and join workspaces again but if you're still running into issues, please do let us know at feedback@slack.com. Thank you so much for bearing with us.

5:14 AM PST

Update: the issue is also affecting those trying to join teams via an invitation when using a non-English-language version of Slack. Sorry for any confusion. We're continuing to work on a fix.

4:03 AM PST

It seems it's impossible to create workspaces using international versions of Slack right now. We're so sorry for the trouble. Please hang tight while we work to fix this.

3:34 AM PST

Status

Incident