Monday November 6, 2017

Incident

Connection issues for some workspaces

Everything should be back to normal for all workspaces once again. Please let us know if you see any further trouble. We are very sorry for the disconnection time. We greatly appreciate your patience while we worked to see this through.

4:37 PM PST

We're looking into reports of connection trouble across some workspaces. Our team is working to address these as quickly as we can. We're terribly sorry for the interruption to your day. Thank you for bearing with us.

4:21 PM PST

Services affected

Connectivity

Status

Incident

Notice

Connectivity issues for some workspaces

We're hearing reports that suggest the ISP issues are resolved. Thanks for your patience while we checked it out.

1:42 PM PST

We've confirmed that today's connectivity problems are caused by an issue on a particular ISP's side. The issues seem to still be affecting some folks, although we're hearing reports that others can now connect.

12:15 PM PST

We're almost certain this is due to a specific ISP's outage. You may be able to connect to Slack over mobile in the meantime. We'll continue to monitor the situation on our end.

11:11 AM PST

We're hearing reports of connectivity issues for some customers. It may be an ISP-specific problem and we're looking into it as we speak.

11:05 AM PST

Services affected

Connectivity

Status

Notice