Friday December 1, 2017

Incident

Problem with Private Channels and Direct Messages

Thank you for waiting! We've found the source of the issue, and have made some improvements that should fix the problem. You may need to refresh (Cmd or Ctrl + R). This should bring your private channels and direct messages back to the channel sidebar, and the quick-switcher.

10:49 AM PST

We are continuing to work on the channel and direct message problem, and we hope to have good news to share soon. We know this is a frustrating issue, and we're sorry for the impact it is having on your work.

10:32 AM PST

We're currently investigating an issue where private channels and direct messages are missing from the channel sidebar and quick switcher for many users. Our team is on the case, and we are working to fix this as quickly as possible. We're so sorry for the trouble.

10:02 AM PST

Services affected

Messaging

Status

Incident