Friday February 23, 2018

Incident

Notification issues

Thanks for your patience while worked to fix the problem with notifications. Everything should be back to normal once again with a quick quit (Cmd+Q or Ctrl+Q) and relaunch of the app. If you see any further issues, please let us know at feedback@slack.com. Thanks again.

5:06 PM PST - Feb 23rd・See in your timezone

Sorry for the disruption! We're currently investigating a problem with notification badges that is affecting some folks. Our team is on the case, and we hope to have this fixed as soon as possible. Thanks for bearing with us.

4:38 PM PST - Feb 23rd・See in your timezone

Services affected

Notifications

Status

Resolved

Incident

Slack Calls failing on Enterprise Grid

Slack Calls should now be working as expected for all users. Please let us know if not. Thanks so much for bearing with us; we apologize for any disruption this may have caused to your day.

11:56 AM PST - Feb 23rd・See in your timezone

No further news to share just yet. Enterprise Grid users should be able to make Slack Calls once again, but we're still working on ensuring everything is back to normal. Thanks for sitting tight while we work to fix this.

11:24 AM PST - Feb 23rd・See in your timezone

Continuing to see improvements and Enterprise Grid users should be able to make Slack Calls once again, but we still have some work to do to get everything back to normal. Thanks for your patience while we sort this out.

10:55 AM PST - Feb 23rd・See in your timezone

We're starting to see some improvements with Slack Calls, though we're not quite out of the woods yet. Thanks for bearing with us while we work to fix this issue.

10:24 AM PST - Feb 23rd・See in your timezone

We're continuing to investigate the cause of this issue, though we are seeing positive signs. Our apologies for any disruption this has caused in your day.

9:54 AM PST - Feb 23rd・See in your timezone

We're still working on getting to the bottom of the issue with Slack Calls for Enterprise Grid users. Thanks for sitting tight.

9:23 AM PST - Feb 23rd・See in your timezone

We've received several reports of Slack Calls getting stuck on loading for Enterprise Grid users. Our team is looking into this. In the meantime, apologies for the trouble.

8:54 AM PST - Feb 23rd・See in your timezone

Services affected

Calls

Status

Resolved

Incident

Do Not Disturb settings not respected

Do Not Disturb is working correctly again. Sorry for the trouble and any notifications that slipped through.

7:39 AM PST - Feb 23rd・See in your timezone

We think we found the root cause and Do Not Disturb should be working correctly now. If you're still receiving notifications despite being in DND, please let us know at feedback@slack.com

7:09 AM PST - Feb 23rd・See in your timezone

Some notifications might still be delivered despite Do Not Disturb being enabled. We're working to resolve this. Sorry for any unexpected pings.

6:38 AM PST - Feb 23rd・See in your timezone

Our team is on the case and we're working to restore Do Not Disturb to its proper state. Sorry for the trouble.

6:05 AM PST - Feb 23rd・See in your timezone

Some users reported receiving notifications despite Do Not Disturb being enabled. Apologies for the confusion, our team is investigating.

5:32 AM PST - Feb 23rd・See in your timezone

Services affected

Notifications

Status

Resolved