Tuesday April 3, 2018
Incident
Problems with account and workspace settings updates
Our engineers have just deployed a fix and you should no longer be running into a loop when trying to change some of your workspace or account settings. Thanks for your patience and we're very sorry for any disruption to your day.
12:59 AM PST
Some customers may still be stuck at a confirmation page while trying to carry out certain workspace or account setting changes. Our engineers have identified the problem and are working on a fix. Our apologies again for the inconvenience.
12:29 AM PST
The team are working on some leads but nothing concrete to share just yet. Please hold tight.
11:32 PM PST
If you are one of those affected by these settings update issues we're so sorry for disrupting your day. We're working hard to get all this fixed. Thank you again.
10:53 PM PST
Apologies for the wait. We have all hands on deck investigating the cause of these settings issues.
10:20 PM PST
No new news to share, sadly. We're doing all we can to get these settings issues fixed.
9:41 PM PST
Thank you for being patient with us. We're still exploring the cause of the issues with updating account/workspace settings.
9:08 PM PST
No additional information to share just yet. Though, this is the highest priority for the team right now.
8:32 PM PST
We're still working to get to the core of the issues here. In the meantime, you might be having difficulty making changes to account/workspace settings, API tokens or setting up two factor authentication. Thank you for your patience.
7:57 PM PST
We're investigating why some people are having trouble setting up two factor authentication and making Single sign-on changes on their accounts. Apologies for this hassle. Please hold tight.
7:20 PM PST
Services affected
Login/SSO
Apps/Integrations/APIs
Workspace/Org Administration
Status
Incident