Thursday April 12, 2018

Incident

Connectivity issues affecting some workspaces

We have good news to share: we've fully resolved the trouble, and everyone should be able to connect to their workspaces once again. If you're seeing any further issues, please let us know. Thanks again for your patience while we worked to sort this out.

12:05 PM PDT - Apr 12th・See in your timezone

We're still monitoring the connectivity troubles, and will let you know as soon as we have those cleared up. Thanks again.

11:51 AM PDT - Apr 12th・See in your timezone

Connections are looking better, but we're still checking to make sure we've fully addressed the problem. We're hoping it won't be too much longer until everything is back to normal. Thanks for bearing with us.

10:51 AM PDT - Apr 12th・See in your timezone

We're still trying to pin down the root cause of connection issues for some folks. We hope to bring good news soon.

10:21 AM PDT - Apr 12th・See in your timezone

We're still working to make sure the connectivity problems are sorted out for everyone. We're sorry for the disruption to your day.

10:21 AM PDT - Apr 12th・See in your timezone

We don't have any new information to share just yet, but our investigation is ongoing. We will continue with updates as we have them. Thank you again for your patience.

9:51 AM PDT - Apr 12th・See in your timezone

We're still on the case and are actively working on finding a fix so that everyone can connect to their workspaces again.

9:21 AM PDT - Apr 12th・See in your timezone

We're seeing positive signs and are working to ensure that everything is completely back to normal for all folks soon.

8:51 AM PDT - Apr 12th・See in your timezone

We're seeing some improvements, and we believe users should be able to connect again. However, if you're still having issues, please let us know at feedback@slack.com.

8:21 AM PDT - Apr 12th・See in your timezone

Some folks are continuing to run into connectivity troubles. We're so sorry about the inconvenience, but we're working hard on a fix.

7:51 AM PDT - Apr 12th・See in your timezone

We're on the case and still looking into this issue with connectivity across several regions. We're working to get everything fixed as quickly as possible.

7:21 AM PDT - Apr 12th・See in your timezone

7:00 AM PDT - Apr 12th・See in your timezone

We're continuing to look into this disruption in service for some folks. Thank you for your patience while we get this fixed.

6:51 AM PDT - Apr 12th・See in your timezone

We're looking into cases of connectivity issues for some workspaces, across all devices. Our team is investigating this and we apologize for any disruption to your workflow.

6:21 AM PDT - Apr 12th・See in your timezone

Services affected

Connections

Status

Resolved