Tuesday April 17, 2018

Incident

Connectivity trouble for some workspaces

We're out of the woods. You should be able to connect after reloading Slack by hitting Cmd/Ctrl + R. Thank you for sticking with us. If you're still seeing issues on your end after a reload, please drop us a note at feedback@slack.com.

6:47 AM PST

Our team is still investigating the connectivity issues. Reloading Slack by hitting Cmd/Ctrl + R should reconnect you to Slack. If reloading Slack does not work, please reach out to us at feedback@slack.com.

6:19 AM PST

We are continuing our efforts to sort out the connectivity issues. Apologies for the hassle and thank you for your patience.

5:42 AM PST

Connectivity issues are still ongoing. Thank you for bearing with us while we figure this out.

5:11 AM PST

We are still working on the connectivity issues - Stay tuned for more updates!

4:42 AM PST

Thank you for hanging in there while our team actively works on fixing some connectivity issues! Apologies for the hassle.

4:12 AM PST

We're still working on getting everyone up and running. Thank you again for your patience!

3:41 AM PST

We're still working hard on those connectivity issues affecting some of our users - Stay tuned for updates!

3:10 AM PST

Our team is still working on those connectivity issues. Apologies for the inconvenience.

2:36 AM PST

Still working hard on getting everyone back in. Thank you for bearing with us.

2:08 AM PST

We're still digging into the connectivity issues as our top priority. Thank you for your patience

1:37 AM PST

We're still working hard on it, this is top priority right now. Thank you for bearing with us.

1:05 AM PST

No new news to share just yet. Though, this is the highest priority for the team. Thanks for sticking with us on this one.

12:33 AM PST

We're still digging to get to the root cause of these connection troubles. Thanks for bearing with us.

12:03 AM PST

We're investigating reports of connectivity issues for some workspaces. Sorry for the hold up, we're working to get you back in as soon as possible.

11:33 PM PST

Services affected

Connections

Status

Resolved

Incident

Connectivity issues for some workspaces

We're in the clear now, and folks should be able to connect again. We appreciate your patience!

1:11 PM PST

Our engineers have isolated the problem, and are working on a fix to help those that are still experiencing this issue.

12:41 PM PST

We're still looking into the root cause of the connectivity issue, which should resolve with a refresh of your Slack. We apologize for any inconvenience this may have caused

12:11 PM PST

Our connectivity issues should resolve with a quick refresh of your Slack. Please let us know if this is not the case at feedback@slack.com

11:53 AM PST

We've received word that some folks are having troubles connecting to Slack. We're looking into the issue and will have updates shortly.

11:41 AM PST

Services affected

Connections

Status

Resolved