Tuesday April 17, 2018

Incident

Connectivity trouble for some workspaces

We're out of the woods. You should be able to connect after reloading Slack by hitting Cmd/Ctrl + R. Thank you for sticking with us. If you're still seeing issues on your end after a reload, please drop us a note at feedback@slack.com.

6:47 AM PDT - Apr 18th・See in your timezone

Our team is still investigating the connectivity issues. Reloading Slack by hitting Cmd/Ctrl + R should reconnect you to Slack. If reloading Slack does not work, please reach out to us at feedback@slack.com.

6:19 AM PDT - Apr 18th・See in your timezone

We are continuing our efforts to sort out the connectivity issues. Apologies for the hassle and thank you for your patience.

5:42 AM PDT - Apr 18th・See in your timezone

Connectivity issues are still ongoing. Thank you for bearing with us while we figure this out.

5:11 AM PDT - Apr 18th・See in your timezone

We are still working on the connectivity issues - Stay tuned for more updates!

4:42 AM PDT - Apr 18th・See in your timezone

Thank you for hanging in there while our team actively works on fixing some connectivity issues! Apologies for the hassle.

4:12 AM PDT - Apr 18th・See in your timezone

We're still working on getting everyone up and running. Thank you again for your patience!

3:41 AM PDT - Apr 18th・See in your timezone

We're still working hard on those connectivity issues affecting some of our users - Stay tuned for updates!

3:10 AM PDT - Apr 18th・See in your timezone

Our team is still working on those connectivity issues. Apologies for the inconvenience.

2:36 AM PDT - Apr 18th・See in your timezone

Still working hard on getting everyone back in. Thank you for bearing with us.

2:08 AM PDT - Apr 18th・See in your timezone

We're still digging into the connectivity issues as our top priority. Thank you for your patience

1:37 AM PDT - Apr 18th・See in your timezone

We're still working hard on it, this is top priority right now. Thank you for bearing with us.

1:05 AM PDT - Apr 18th・See in your timezone

No new news to share just yet. Though, this is the highest priority for the team. Thanks for sticking with us on this one.

12:33 AM PDT - Apr 18th・See in your timezone

We're still digging to get to the root cause of these connection troubles. Thanks for bearing with us.

12:03 AM PDT - Apr 18th・See in your timezone

We're investigating reports of connectivity issues for some workspaces. Sorry for the hold up, we're working to get you back in as soon as possible.

11:33 PM PDT - Apr 17th・See in your timezone

Services affected

Connections

Status

Resolved

Incident

Connectivity issues for some workspaces

We're in the clear now, and folks should be able to connect again. We appreciate your patience!

1:11 PM PDT - Apr 17th・See in your timezone

Our engineers have isolated the problem, and are working on a fix to help those that are still experiencing this issue.

12:41 PM PDT - Apr 17th・See in your timezone

We're still looking into the root cause of the connectivity issue, which should resolve with a refresh of your Slack. We apologize for any inconvenience this may have caused

12:11 PM PDT - Apr 17th・See in your timezone

Our connectivity issues should resolve with a quick refresh of your Slack. Please let us know if this is not the case at feedback@slack.com

11:53 AM PDT - Apr 17th・See in your timezone

We've received word that some folks are having troubles connecting to Slack. We're looking into the issue and will have updates shortly.

11:41 AM PDT - Apr 17th・See in your timezone

Services affected

Connections

Status

Resolved