Wednesday April 25, 2018

Incident

Problems with Calls

Our engineers are confident we have a fix in place for the Calls trouble so this issue is now resolved. Apologies again for any disruption this caused!

7:17 PM PDT - Apr 25th・See in your timezone

We're not able to give an all-clear just yet for the Calls issue, but things are looking positive. Thanks for hanging on!

6:39 PM PDT - Apr 25th・See in your timezone

We are close to resolving the Calls issue but are still monitoring the situation. Please stay tuned for the all-clear.

6:06 PM PDT - Apr 25th・See in your timezone

Our engineers are continuing to work on the issue and we're expecting things to be back to normal soon for Calls. Thanks again for your patience and understanding.

5:17 PM PDT - Apr 25th・See in your timezone

We are getting closer to a solution, but we're not out of the woods just yet. You might be able to start Calls once again, but we are still monitoring the situation to make sure everything is back in order.

4:36 PM PDT - Apr 25th・See in your timezone

We are continuing to work on the issue with Calls. Things are starting to look better, and we hope to have this resolved as soon as possible. Thanks for bearing with us.

4:06 PM PDT - Apr 25th・See in your timezone

We're currently investigating an issue that is causing Calls to fail to work for our customers. We're sorry for the disruption, and our team is on the case.

3:36 PM PDT - Apr 25th・See in your timezone

Services affected

Calls

Status

Resolved