Saturday May 12, 2018

Notice

Connectivity trouble in Dubai (ISP-specific)

Some DU customers are still experiencing connection issues. We’ve investigated this issue as thoroughly as we can on our side, and encourage those still experiencing trouble to reach out to DU for help.

10:28 PM PDT - May 12th・See in your timezone

We don’t have anything new to report at this time. Customers using using the service provider DU, may experience problems connecting. If you’re not able to connect to Slack via this ISP, we recommend reaching out to them to troubleshoot.

10:04 PM PDT - May 12th・See in your timezone

Customers in Dubai using the service provider DU, may experience issues connecting. If you are unable to connect to Slack with this ISP, we recommend reaching out to them for further troubleshooting.

9:07 PM PDT - May 12th・See in your timezone

The connection issues in Dubai appear to be limited to customers using the service provider DU. If you are having trouble connecting to Slack with this ISP, we encourage you to reach out to them for further troubleshooting.

8:07 PM PDT - May 12th・See in your timezone

No new reports of connection troubles from the Dubai region, though we’re keeping a close eye on the situation. Please contact us at feedback@slack.com if you’re unable to connect to Slack.

7:07 PM PDT - May 12th・See in your timezone

Reports of connection troubles from the Dubai region have slowed, though we continue to monitor the situation closely. Don’t hesitate to contact us at feedback@slack.com if you have issues connecting to Slack.

6:08 PM PDT - May 12th・See in your timezone

Thanks for continuing to hang in there with us. We are still seeing issues with users connecting to Slack in Dubai. If you're having trouble connecting, please contact us at feedback@slack.com.

5:10 PM PDT - May 12th・See in your timezone

Connectivity troubles continue due to regional DNS issues in Dubai. We're continuing to monitor the situation. Please contact us at feedback@slack.com for help if you're having trouble connecting to Slack.

4:09 PM PDT - May 12th・See in your timezone

Regional DNS issues continue in and around Dubai. Thanks for hanging in there with us. If you are currently having issues connecting to Slack, please write to us at feedback@slack.com.

3:09 PM PDT - May 12th・See in your timezone

We have no new updates at this time. The DNS issues in the Dubai region persist. We appreciate everyone's patience and hope this clears up soon. If you’re having trouble connecting, please contact us at feedback@slack.com.

2:12 PM PDT - May 12th・See in your timezone

We're still hearing reports of connection troubles in Dubai due to regional DNS issues. Please continue to contact us at feedback@slack.com if you're experiencing trouble.

1:09 PM PDT - May 12th・See in your timezone

We don’t have anything new to report at this time. Regional DNS issues are still affecting the Dubai area, making it difficult for some people to connect to Slack. If you’re having trouble connecting, please contact us at feedback@slack.com.

12:09 PM PDT - May 12th・See in your timezone

We have nothing new to report. Regional DNS issues are still present in Dubai, making it hard for some to connect to Slack. Contact feedback@slack.com for help.

11:09 AM PDT - May 12th・See in your timezone

Regional DNS issues are still making it hard to connect to Slack for some people in Dubai. Contact us at feedback@slack.com for help.

10:09 AM PDT - May 12th・See in your timezone

We’ve determined the reports are related to regional DNS issues. Contact us at feedback@slack.com if you have trouble connecting.

9:09 AM PDT - May 12th・See in your timezone

We’re still investigating this issue, but we don’t have any new information to share at this time.

8:30 AM PDT - May 12th・See in your timezone

No new updates at the moment. We're still monitoring the issue and appreciate your patience.

7:31 AM PDT - May 12th・See in your timezone

We're hearing reports that some people are having trouble connecting to Slack in Dubai. Please bear with us while we investigate. Early signs indicate that this is an ISP-specific issue downstream of Slack.

6:27 AM PDT - May 12th・See in your timezone

Services affected

Connections

Status

Resolved