Monday May 21, 2018

Incident

Connection problems for some workspaces

We're pleased to report that the issues with connectivity have now been resolved. Everyone should now be able to connect to their workspaces once again without trouble. Thanks for your patience today!

3:10 PM PST

Unfortunately, it seems some folks are still having trouble connecting, and we're continuing our investigation work. Please stay tuned.

2:49 PM PST

We are still working on the connectivity issues, and we don't have any news just yet. We'd like to help get you back to work as quickly as possible.

2:19 PM PST

Our team is still reviewing the trouble, and we are getting back on the right track towards a solution. We hope to have more good news to share with you shortly.

1:49 PM PST

We spoke a bit too soon, as some workspaces are continuing to have issues connecting. We sincerely apologize for the ongoing trouble, and we will keep you updated as we go.

1:19 PM PST

Services affected

Connections

Status

Resolved

Outage

Connectivity issues

We're happy to share that the connection problems should no longer be occurring. You should be able to connect again, but please let us know if you run into any further issues. Thank you for your patience!

1:07 PM PST

We are continuing to work on fixing the connection problems that have been impacting folks. Some may be starting to see improvements, and we hope to have the issue fully resolved as soon as possible.

1:01 PM PST

We're sorry to report that we're investigating reports of connectivity trouble. Our team is on the case, and we'll keep you posted as soon as we have updates. Thanks for bearing with us.

12:31 PM PST

Services affected

Connections

Status

Resolved