Monday June 18, 2018

Incident

Connectivity problems affecting some workspaces

We have good news to share! Everyone should be able to connect to their workspaces once again. We're sorry for the disruption, and we hope you have a lovely day.

12:36 PM PST

We've identified a connectivity problem that is affecting folks across some workspaces. We are hoping to have a solution as soon as possible. Thanks for bearing with us!

12:16 PM PST

We're looking into connection problems that are impacting some folks at the moment. We are sorry for the interruption, and are working to address this as quickly as we can.

12:10 PM PST

Services affected

Connectivity

Status

Incident

Incident

Some workspaces are having difficulty connecting to Slack

It looks like we're out of the woods for connectivity troubles, and things should be back to normal with a refresh (CMD/CTRL + R). If you're still running into any issues, please write into feedback@slack.com and we'll have a look. Thanks again for hanging in there while we patched things up on our end, and our sincerest apologies for the disruption this caused to your day.

10:03 AM PST

Some folks are still experiencing trouble connecting to their workspaces. While we don't have any new updates to report quite yet, we're working to get these issues resolved as soon as we can.

9:30 AM PST

We're continuing to look into connection woes for some workspaces. We are still looking into things on our end, and will continue to keep you updated as we move along.

9:01 AM PST

Thanks for staying with us as we investigate these connection troubles. We're making efforts to get the issue resolved and will keep updating you of our progress.

8:33 AM PST

We're still working to fix the connection troubles that some folks are reporting. We appreciate your patience as we continue our efforts.

8:00 AM PST

We're working hard to rectify our connection issue and we apologize again for any inconvenience. Thank you for sticking with us as we carry out our investigations.

7:31 AM PST

We’re still investigating reports of connection trouble for some users. It may be possible to reconnect with a data reset from the Slack app’s Help menu, though be prepared to log back into all workspace afterwards. Please bear with us while we get to the bottom of it.

7:02 AM PST

Some people are experiencing difficulties connecting to their Slack workspaces. Resetting app data by going to Help> Troubleshooting > Reset App Data, and logging back into the workspace should help while we work on resolving this.

6:30 AM PST

Services affected

Connectivity

Status

Incident