Monday June 18, 2018

Incident

Some workspaces are having difficulty connecting to Slack

It looks like we're out of the woods for connectivity troubles, and things should be back to normal with a refresh (CMD/CTRL + R). If you're still running into any issues, please write into feedback@slack.com and we'll have a look. Thanks again for hanging in there while we patched things up on our end, and our sincerest apologies for the disruption this caused to your day.

10:03 AM PDT - Jun 18th・See in your timezone

Some folks are still experiencing trouble connecting to their workspaces. While we don't have any new updates to report quite yet, we're working to get these issues resolved as soon as we can.

9:30 AM PDT - Jun 18th・See in your timezone

We're continuing to look into connection woes for some workspaces. We are still looking into things on our end, and will continue to keep you updated as we move along.

9:01 AM PDT - Jun 18th・See in your timezone

Thanks for staying with us as we investigate these connection troubles. We're making efforts to get the issue resolved and will keep updating you of our progress.

8:33 AM PDT - Jun 18th・See in your timezone

We're still working to fix the connection troubles that some folks are reporting. We appreciate your patience as we continue our efforts.

8:00 AM PDT - Jun 18th・See in your timezone

We're working hard to rectify our connection issue and we apologize again for any inconvenience. Thank you for sticking with us as we carry out our investigations.

7:31 AM PDT - Jun 18th・See in your timezone

We’re still investigating reports of connection trouble for some users. It may be possible to reconnect with a data reset from the Slack app’s Help menu, though be prepared to log back into all workspace afterwards. Please bear with us while we get to the bottom of it.

7:02 AM PDT - Jun 18th・See in your timezone

Some people are experiencing difficulties connecting to their Slack workspaces. Resetting app data by going to Help> Troubleshooting > Reset App Data, and logging back into the workspace should help while we work on resolving this.

6:30 AM PDT - Jun 18th・See in your timezone

Services affected

Connections

Status

Resolved