Wednesday August 1, 2018

Incident

Connectivity troubles in the UK (ISP-related)

We're no longer hearing new reports of this issue so we're closing this out. If you're still seeing issues connecting to Slack, please get in touch. Thank you for sticking with us, everyone.

5:12 AM PDT - Aug 1st・See in your timezone

We've identified that the issue comes from a downstream provider and are working with them to resolve the issue as quickly as possible.

4:42 AM PDT - Aug 1st・See in your timezone

We believe we've isolated the problem and we are hoping to have good news to share shortly. Thank you for being so patient with us.

4:17 AM PDT - Aug 1st・See in your timezone

We are still exploring the cause of the connectivity troubles, and we're hoping to have news on this soon. Thanks for your patience!

3:47 AM PDT - Aug 1st・See in your timezone

We're investigating reports of Slack being down for some customers in the UK.

3:14 AM PDT - Aug 1st・See in your timezone

Services affected

Connections

Status

Resolved