Wednesday August 15, 2018

Notice

Connectivity issues for some users

Technical Summary:
On August 15th between 06:35 AM to 09:55 AM PST, we received reports from some users that they were having trouble connecting to Slack. After further investigation, we were able to confirm the connectivity troubles were a result of earlier issues with an upstream internet service provider (ISP). Our team will continue to monitor the situation, but there’s no further action we can take at this time. If you’re still having trouble connecting, please reach out to us at feedback@slack.com.

1:45 PM PDT - Aug 15th・See in your timezone

We've done some digging, and confirmed that the connectivity troubles are related to an Internet Service Provider issue. We'll keep our eyes on this, but there's no further action we can take at the moment. If you're still noticing any trouble, please drop us a line at feedback@slack.com.

10:07 AM PDT - Aug 15th・See in your timezone

We've received reports that some folks are running into some trouble getting into their Slack workspace. We suspect that this could be related to an Internet Service Provider, but we're taking a closer look in order to confirm.

6:35 AM PDT - Aug 15th・See in your timezone

Services affected

Connections

Status

Resolved