On August 30th at 3:36 AM PT we internally detected customers in France using SFR were experiencing connectivity issues. We reached out to the SFR team to let them know of the customer facing impact. SFR actively worked to resolve the issue on their end.
5:22 PM PST
We’ve confirmed that the issue is only impacting SFR customers, and we’ve let their team know. We’ll keep an eye on the situation for now to make sure there are no changes. If you have any questions or concerns, please drop us a line at firstname.lastname@example.org.
11:36 AM PST
Some users in France may be experiencing connectivity issues due to problems with the upstream ISP provider SFR. We are keeping a close eye on this, and apologise for any inconvenience caused.
3:36 AM PST