Tuesday November 27, 2018

Incident

Trouble with the Google Calendar integration

Technical Summary:

On November 27th at 3:07 pm PT, an update was made to the Google Drive integration that was not correctly processed. This prevented Google Calendar reminders from appearing correctly in channels for a subset of users.

After an investigation of the problem, our team deployed a fix at 11:41 pm PT, where normal functionality resumed at 12:14am PT. We'll continue to monitor the integration. If you continue to experience any issues please drop us a note at feedback@slack.com.

9:03 AM PST - Nov 28th・See in your timezone

We’ve resolved the Google Calendar issues, and all functionality should be back to normal. Sorry for the hiccup!

12:24 AM PST - Nov 28th・See in your timezone

We believe we've narrowed down the issue affecting our Google Calendar integration, and are close to a fix. Thanks for bearing with us!

11:33 PM PST - Nov 27th・See in your timezone

We're still investigating the root cause of the troubles with our Google Calendar integration, but we hope to have things fixed up shortly.

11:07 PM PST - Nov 27th・See in your timezone

We're currently experiencing some issues with our Google Calendar integration. We're actively investigating, and hope to have an update soon. Thanks for your patience.

10:33 PM PST - Nov 27th・See in your timezone

Services affected

Apps/Integrations/APIs

Status

Resolved

Incident

Trouble with the channels.join API method

Technical Summary:

At 1:05 pm PT, we made a webapp deploy that contained a change in the Platform API for `channels.join`.

Our Platform engineers noticed errors increasing for that particular endpoint and almost immediately, the culprit was identified. At 2.54pm PT a forward fix was deployed.

The fix was immediate and the all clear was called at 3.10pm PT.

8:01 AM PST - Nov 28th・See in your timezone

We have excellent news! The problem with the channels.join API method has now been resolved, so apps and integrations should be working properly for everyone once again. Our apologies for the trouble earlier.

3:15 PM PST - Nov 27th・See in your timezone

We're currently seeing some issues with the channels.join API method failing to work as expected. This may mean some apps may not be working properly as a result. Our team is on the case, and we hope to have this resolved as quickly as possible. Thanks for bearing with us.

1:05 PM PST - Nov 27th・See in your timezone

Services affected

Apps/Integrations/APIs

Status

Resolved