Saturday November 3 - Monday November 5, 2018

Incident

We're having issues with some features including the Events API, notifications, unfurls, and threads

Technical Summary:

On November 3rd from 2:57am PT until 3:44am PT, Slack experienced an outage with one of our internal services responsible for the performance of multiple features. In particular, during this time, customers may have experienced delays with product features such as push notifications, imports, search, threads, and unfurls in Slack.

After stopping and restarting the impacted services, full functionality was restored and the issue was resolved at 3:59am PT.

9:39 AM PST - Nov 5th・See in your timezone

Thanks for your patience. Notifications, unfurling links, loading threads, and our Events API should be back to normal now. If you're still seeing issues, drop us a line at feedback@slack.com.

4:01 AM PDT - Nov 3rd・See in your timezone

Users might be running into problems with processing threads and unfurls. Notifications might be delayed as well. We're sorry about the problem and working to fix it.

3:27 AM PDT - Nov 3rd・See in your timezone

Services affected

Workspace/Org Administration

Link Previews

Notifications

Apps/Integrations/APIs

Status

Resolved