Tuesday November 27 - Wednesday November 28, 2018

Incident

Trouble with the channels.join API method

Technical Summary:

At 1:05 pm PT, we made a webapp deploy that contained a change in the Platform API for `channels.join`.

Our Platform engineers noticed errors increasing for that particular endpoint and almost immediately, the culprit was identified. At 2.54pm PT a forward fix was deployed.

The fix was immediate and the all clear was called at 3.10pm PT.

8:01 AM PST - Nov 28th・See in your timezone

We have excellent news! The problem with the channels.join API method has now been resolved, so apps and integrations should be working properly for everyone once again. Our apologies for the trouble earlier.

3:15 PM PST - Nov 27th・See in your timezone

We're currently seeing some issues with the channels.join API method failing to work as expected. This may mean some apps may not be working properly as a result. Our team is on the case, and we hope to have this resolved as quickly as possible. Thanks for bearing with us.

1:05 PM PST - Nov 27th・See in your timezone

Services affected

Apps/Integrations/APIs

Status

Resolved