On December 18 at 8:55am PT we experienced an event that resulted in one of our databases being overloaded. This led to longer than usual response times for various actions in Slack, for a small subset of workspaces.
Our engineering team worked on implementing a fix, and functionality was restored to all workspaces by 10:05am PT.
We’re currently investigating preventive measures to ensure that this doesn’t happen again. If you’re still running into any issues, please reach out to us at email@example.com.
12:46 PM PST
Good news! Search and workspace management functionality is back up and running. Thank you for your patience!
10:07 AM PST
We have received reports of degraded service (search, workspace management) for a subset of workspaces. We apologize for the disruption and we hope to be back to normal soon.
9:59 AM PST
We’ve heard reports that some people are experiencing degraded service. Our engineers are on the case and we'll keep you posted on any updates. Thanks for your patience.
9:29 AM PST