Tuesday December 18, 2018

Incident

Some workspaces are experiencing degraded service

Technical summary
On December 18 at 8:55am PT we experienced an event that resulted in one of our databases being overloaded. This led to longer than usual response times for various actions in Slack, for a small subset of workspaces.

Our engineering team worked on implementing a fix, and functionality was restored to all workspaces by 10:05am PT.

We’re currently investigating preventive measures to ensure that this doesn’t happen again. If you’re still running into any issues, please reach out to us at feedback@slack.com.

12:46 PM PST - Dec 18th・See in your timezone

Good news! Search and workspace management functionality is back up and running. Thank you for your patience!

10:07 AM PST - Dec 18th・See in your timezone

We have received reports of degraded service (search, workspace management) for a subset of workspaces. We apologize for the disruption and we hope to be back to normal soon.

9:59 AM PST - Dec 18th・See in your timezone

We’ve heard reports that some people are experiencing degraded service. Our engineers are on the case and we'll keep you posted on any updates. Thanks for your patience.

9:29 AM PST - Dec 18th・See in your timezone

Services affected

Workspace/Org Administration

Search

Status

Resolved