Tuesday December 18 - Tuesday December 18, 2018

Incident

Some workspaces are experiencing degraded service

Technical summary
On December 18 at 8:55am PT we experienced an event that resulted in one of our databases being overloaded. This led to longer than usual response times for various actions in Slack, for a small subset of workspaces.

Our engineering team worked on implementing a fix, and functionality was restored to all workspaces by 10:05am PT.

We’re currently investigating preventive measures to ensure that this doesn’t happen again. If you’re still running into any issues, please reach out to us at feedback@slack.com.

12:46 PM PST

Good news! Search and workspace management functionality is back up and running. Thank you for your patience!

10:07 AM PST

We have received reports of degraded service (search, workspace management) for a subset of workspaces. We apologize for the disruption and we hope to be back to normal soon.

9:59 AM PST

We’ve heard reports that some people are experiencing degraded service. Our engineers are on the case and we'll keep you posted on any updates. Thanks for your patience.

9:29 AM PST

Services affected

Search

Workspace/Org Administration

Status

Resolved