Thursday January 17 - Thursday January 17, 2019

Incident

Some customers having trouble searching

Technical Summary:

From 6:24PM to 6:46PM PT, some customers were not able to complete search requests in Slack.

An internal proxy server that was stuck caused the search service to get caught in a bad state, resulting in customers being unable to search in Slack.

We restarted the service, which fixed searches for all customers. The all clear was called at 6:46PM PT.

If you notice any further issues with searching, please do let us know at feedback@slack.com.

6:24 PM PST

Services affected

Search

Status

Resolved