Wednesday February 20, 2019

Incident

Some people are seeing errors when accessing Slack

Technical Summary:

On February 20th from 2:34PM PST, we began receiving reports from customers who were seeing a “For some reason, Slack couldn’t load” error when attempting to access Slack. By 7:34PM PST, we determined that everything was working as expected and all affected customers have been followed up directly for further investigation.

9:12 PM PST

We're seeing positive signs that we're in the clear with this error message. However, if you're still having issues accessing Slack, please let us know at feedback@slack.com.

7:44 PM PST

We’ve seen reports of some people seeing a "For some reason, Slack couldn't load" error when accessing Slack. We’re investigating and we’ll keep you posted on any updates.

5:58 PM PST

Services affected

Login/SSO

Connections

Status

Resolved