Monday March 18, 2019

Incident

Users unable to delete and convert channels

Issue Summary:

On March 18th from 12:22pm PDT, attempts to convert public channels to private were failing for all workspaces. Additionally, attempts to delete these channels also failed. We identified the cause and a fix was deployed at 2:10pm PDT to convert the affected channels to private. After further monitoring, we called the all clear on March 18th at 6:08pm PDT. We’re investigating the root cause, as well as making plans to ensure this doesn’t happen in the future.

9:36 PM PST

We've fixed the issues with converting and deleting channels. Thanks for bearing with us and we'll be at feedback@slack.com if you need more help.

6:11 PM PST

No new information to share just yet, thanks for sticking with us. We will share additional updates as they come in.

4:15 PM PST

We really appreciate you sticking with us. We know this is a big disruption to your day, so we've got all eyes working to fix the issue.

3:35 PM PST

We have no new information to share just yet, but we're continuing our efforts. We truly appreciate your patience.

3:05 PM PST

Nothing new to share just yet, but we're working to get things back to normal as soon as possible. Again, we truly appreciate your patience.

2:35 PM PST

We don't have any further updates right now, but thank you for your patience while we continue to investigate.

2:05 PM PST

Users are experiencing troubles deleting and converting channels. Our team is getting to the bottom if it.

1:35 PM PST

Services affected

Workspace/Org Administration

Status

Resolved