Saturday March 23, 2019

Incident

Trouble loading Slack on Microsoft Edge

Issue Summary:

On March 22nd starting at 11:00am PT, some customers were unable to load Slack in Microsoft Edge browsers. This was the result of a local caching issue specific to Microsoft Edge, which exceeded local storage space on Edge browsers. Customers using other browsers were not affected. After identifying the issue, we were able to deploy a fix and users were able to load Slack once again as of 4:15pm PT on March 23rd.

4:09 PM PST

Slack should now work properly in a Microsoft Edge browser. Thank you for bearing with us.

4:41 PM PST

We're continuing to narrow down the problem with accessing Slack on Microsoft Edge browsers. Thank you for your patience during this process.

2:49 PM PST

We don't have any updates to provide quite yet. Apologies about any trouble this has been causing to your day.

2:19 PM PST

We're continuing to look into the root cause of this issue. Thank you for your patience during this process.

1:49 PM PST

Some folks are having trouble loading Slack on Microsoft Edge browsers. We're investigating this issue and will be sure to relay updates once we have them.

1:25 PM PST

Some people may be having an issue with Slack. We’re currently investigating and will have more information shortly. Thank you for your patience.

1:19 PM PST

Status

Resolved