On March 18th from 12:22pm PDT, attempts to convert public channels to private were failing for all workspaces. Additionally, attempts to delete these channels also failed. We identified the cause and a fix was deployed at 2:10pm PDT to convert the affected channels to private. After further monitoring, we called the all clear on March 18th at 6:08pm PDT. We’re investigating the root cause, as well as making plans to ensure this doesn’t happen in the future.
9:36 PM PST
We've fixed the issues with converting and deleting channels. Thanks for bearing with us and we'll be at email@example.com if you need more help.
6:11 PM PST
No new information to share just yet, thanks for sticking with us. We will share additional updates as they come in.
4:15 PM PST
We really appreciate you sticking with us. We know this is a big disruption to your day, so we've got all eyes working to fix the issue.
3:35 PM PST
We have no new information to share just yet, but we're continuing our efforts. We truly appreciate your patience.
3:05 PM PST
Nothing new to share just yet, but we're working to get things back to normal as soon as possible. Again, we truly appreciate your patience.
2:35 PM PST
We don't have any further updates right now, but thank you for your patience while we continue to investigate.
2:05 PM PST
Users are experiencing troubles deleting and converting channels. Our team is getting to the bottom if it.
1:35 PM PST