Thursday April 25 - Tuesday October 15, 2019

Incident

Problems with email ingestion

At 03:42am PT on April 25th, a bug in one of our services caused the ingestion and processing of emails to fail, leading to dropped or delayed emails across all workspaces.

Our engineers worked on a fix, and an all clear was called at 05:28am PT.

4:40 AM PST

The issue users were facing receiving emails to Slack has been resolved. Apologies for any hassle this may have caused. Thanks for sticking with us.

5:38 AM PST

Some users may be experiencing trouble receiving emails to Slack. Rest assured that we are on the case, and investigating the cause. Thank you for your patience, and apologies for this inconvenience.

4:12 AM PST

Services affected

Apps/Integrations/APIs

Status

Resolved