Friday May 17, 2019

Incident

Some people are experiencing difficulty connecting to Slack.

Issue Summary:

On May 17th, 2019 at 10:22 a.m. PDT, Slack experienced an issue that prevented some customers from connecting to a workspace or sending messages. At 11:23 a.m. PDT, customers were able to connect successfully again.

We’re actively investigating the root cause of this issue so that it doesn’t happen in the future. Should more information become available, we will share another update.

3:50 PM PST

We've got good news: we're in the clear and everyone should be able to connect again. We're sorry for any interruption to your day. Thanks for sticking with us.

12:04 PM PST

Our team is still investigating, but we’re on the right track towards a fix. We hope to have more good news to share shortly.

11:49 AM PST

We’ve heard reports that some people are having trouble connecting to Slack. Our engineers are on the case and we'll keep you posted on any updates. Thanks for your patience.

11:19 AM PST

Some people may be having an issue with Slack. We’re currently investigating and will have more information shortly. Thank you for your patience.

11:14 AM PST

Services affected

Connections

Status

Resolved

Incident

Twitter integration not working for all customers

On May 17, 2019 at 3:00 a.m., we made a change that reconfigured numerous services. This unexpectedly caused the Twitter subscription service to fail posting any new tweets into channels and DMs for all customers. We investigated this, reset the service, and confirmed it was posting correctly again by 8:34 a.m. PDT on May 17, 2019.

12:34 PM PST

Services affected

Apps/Integrations/APIs

Status

Resolved