Friday May 31 - Tuesday October 15, 2019

Incident

Some customers are unable to start tutorials from Slack Foundry

Issue Summary:

On May 31, 2019 at 9:47 a.m. PDT, we started receiving reports of some customers being unable to start tutorials in the Slack Foundry app. By 6:01 p.m. PDT, we identified that only new customers were unable to start tutorials. By 7:46 p.m. PDT, we pushed a fix to address the issue and by 7:58 p.m. PDT, we were able to call the all clear.

6:29 PM PST

We're happy to report that Slack Foundry tutorials are working again. If you were affected, please type 'help reset' in the Slack Foundry bot or reinstall Slack Foundry to get started. We're sorry for the disruption this caused.

8:16 PM PST

Some of our customers are having trouble starting tutorials from Slack Foundry. We're looking into this and we'll provide more information as soon as we have it. Thanks for bearing with us.

7:07 PM PST

Some people may be having an issue with Slack. We’re currently investigating and will have more information shortly. Thank you for your patience.

6:58 PM PST

Services affected

Apps/Integrations/APIs

Status

Resolved