On May 22, 2019 at 3:22 p.m. PDT we released a change that unexpectedly caused previews to fail for certain types of files. The issue was identified and a fix was released shortly after, and by 11:39 p.m. PDT previews were functioning as expected once again.
If any particular files still cannot be previewed, you may need to re-upload them. Please note that affected files can still be downloaded, but the preview may not be available until re-uploaded.
12:52 AM PST
We’re happy to report that file previews are up and running again. For those still experiencing issues, you may need to re-upload the affected files in order to fix the preview. We’re sorry for the trouble this caused.
12:03 AM PST
Some of our customers are unable to preview certain files on our mobile and desktop apps. We're currently investigating why this is the case. Sorry for the disruption.
9:10 PM PST
Some people may be having an issue with Slack. We’re currently investigating and will have more information shortly. Thank you for your patience.
3:22 PM PST