Thursday May 9 - Saturday August 17, 2019

Incident

Customers unable to perform actions through the Manage Members page on mobile

On May 9, 2019 at 4:40 p.m. PDT, a change to the way our website is formatted was released. As a result, Workspace Admins and Owners using screens less than 1185 pixels wide were unable to see and use some parts of the Manage members page. We investigated this with our team, discovered the problem and resolved the issue at 11:06 a.m. PDT on May 10.

1:07 PM PST

We're happy to report that we’ve resolved issues affecting the ‘Manage members’ page on mobile web browsers. Thanks for sticking with us!

11:09 AM PST

We're still looking into the 'Manage members' page issue on mobile web browsers. For Workspace Owners/Admins, please perform these actions on a desktop browser in the meantime. We'll confirm when things are back to normal.

7:43 PM PST

Some of our customers are unable to take actions on the 'Manage members' page through mobile web browsers. The 'Manage members' page is fully functional via desktop web browsers. We're currently investigating, and we'll keep you posted as soon as we have more information. We're sorry for the trouble.

6:27 PM PST

Services affected

Workspace/Org Administration

Status

Resolved