Monday May 6 - Saturday August 17, 2019

Incident

Issues setting up new instances of the Twitter integration

Issue Summary:

On May 6, 2019 at 10:06 a.m. PDT, we deactivated an old configuration that used to handle our Twitter message services, which caused new attempts to create Twitter integrations to fail. The root cause of the problem was found at 7:21 p.m. PDT and we restored the service without any loss of Twitter messages or subscriptions. The all clear was called at 7:27 p.m. PDT.

11:46 PM PST

We have resolved the problem with setting up new instances of the Twitter integration, and it should all be running smoothly now. Apologies again for the trouble.

If you have any further hassles, please let us know at feedback@slack.com.

7:35 PM PST

Customers are unable to set up new instances of the Twitter integration at the moment. We've got all hands on deck as we investigate, and we're very sorry for the disruption.

6:44 PM PST

Services affected

Apps/Integrations/APIs

Status

Resolved