Monday May 6 - Saturday August 17, 2019

Incident

Trouble using slash commands

Issue Summary:

On May 6, 2019 at 3:04 p.m. PDT, we received a report that slash commands were failing. An internal investigation was launched and we determined that a recent code change had introduced a bug. We made the required code change, which allowed customers to use all slash commands again. The all clear was called at 5:32 p.m. PDT.

11:45 PM PST

Everyone should be able to use slash commands as expected once again. Thank you for bearing with us while we got to the bottom of this. We're very sorry for the trouble.

5:36 PM PST

Some folks may be unable to use slash commands. We’re currently investigating and will let you know as soon as we have more news to share. We apologize for any disruption to your workflow.

4:38 PM PST

Services affected

Messaging

Status

Resolved