Tuesday May 14 - Saturday August 17, 2019

Incident

Problems with archiving channels

Issue Summary:

On May 14, 2019 at approximately 2:07 p.m. PDT a change was made to the archive channel functionality. This change caused non-archived channels to appear as archived incorrectly. We investigated this with our team, discovered the problem, and resolved the issue at 12:16 a.m. PDT on May 15.

12:35 AM PST

We’ve made some changes and archiving channels should now work correctly once more. If you continue to have problems after refreshing your app (Cmd or Ctrl + R) please let us know at feedback@slack.com. Apologies for that disruption to your day.

12:18 AM PST

No new information just yet but we hope to have good news to share soon.

12:01 AM PST

We've been monitoring things and are seeing positive signs though we're not out of the woods yet. Thanks for your patience.

11:31 PM PST

We’re seeing issues with archiving channels whereby non-archived channels are showing as archived. We’re working to get this rectified. In the meantime, refreshing the app (Cmd or Ctrl + R) should help clear this archive message from the channel view.

10:54 PM PST

Services affected

Messaging

Status

Resolved