Tuesday June 4, 2019

Incident

Some people having trouble creating workspaces

Issue Summary:

On June 3rd 2019 at 4:55 p.m. PDT, we began to incrementally roll out a small change which inadvertently resulted in some customers not being able to create workspaces.

On June 4th at 5:37 p.m. PDT, we received external reports of some customers experiencing the issue and we began to investigate. We were able to fix the workspace creation issue by rolling back the change. By June 4th 8:13 p.m. PDT customers could create workspaces again and we called the all clear.

10:47 PM PST

We come bearing good news! Everyone should be able to create workspaces once more. We're sorry for all that hassle and appreciate your patience while we got that sorted.

8:54 PM PST

Our team is still investigating though we’re on the right track towards a solution. We hope to have more good news to share shortly.

8:24 PM PST

We are investigating why some customers are having trouble creating workspaces. Please bear with us.

7:53 PM PST

Some people may be having an issue with Slack. We’re currently investigating and will have more information shortly. Thank you for your patience.

7:47 PM PST

Services affected

Workspace/Org Administration

Status

Resolved