Wednesday June 12 - Tuesday October 15, 2019

Incident

Some customers may be experiencing slowness or missing channel data

Issue Summary:

On June 12, 2019 at 8:29 p.m. PDT, we identified a problem with imports that caused some channels to update slowly and prevented channel data from loading properly. We made some changes to resolve the issue and we called the all clear on June 13, 2019 at 12:37 p.m. PDT.

5:51 PM PST

We're happy to report that we have the all clear, and folks should no longer be experiencing any slowness or missing channel data. Thanks so much for your patience while we got this fixed up.

1:01 PM PST

We’ve identified the root cause of the issue, and are working on a fix. We’ll update here once we’re all clear! Our apologies for any disruption in the meantime. 

11:27 AM PST

We've received reports that some customers may be experiencing slowness or temporarily missing channel data. We're looking into the issue and will report back once we have more information to share.

9:10 AM PST

Some people may be having an issue with Slack. We’re currently investigating and will have more information shortly. Thank you for your patience.

9:02 AM PST

Status

Resolved