Thursday June 13 - Tuesday October 15, 2019

Incident

Some customers are unable to search when using modifiers in non-English languages

Issue Summary:

On June 13, 2019 at 12:52 p.m. PDT, a code change introduced an error, which caused language settings to default to English when using search modifiers. As a result, search results containing non-English modifiers were inaccurate.

We launched an investigation and resolved the issue on June 13, 2019 at 5:18 p.m. PDT.

11:12 PM PST

For those affected by the issues with searching and using modifiers, we're happy to report that these features are working as expected again. We apologise for the trouble this caused.

5:32 PM PST

We’re still digging into the issues with search modifiers, but we don’t have additional information to share just yet. Please continue to bear with us.

5:09 PM PST

Some customers are having trouble searching in Slack when using modifiers (e.g. in:, from:) in non-English languages. We're currently investigating and we'll keep you posted. We're sorry for the disruption to your day.

4:30 PM PST

Services affected

Search

Status

Resolved