Friday June 7 - Saturday August 17, 2019

Incident

Some people may be unable to make changes to Twitter configurations

Issue Summary:

On June 7, 2019, we became aware that some people were unable to modify existing Twitter configurations. Upon investigation, we saw that an internal update was not running as expected. We sent out a fix at 12:57 p.m. PDT to resolve the issue, and after confirming the fix was successful, we called the all clear at 1:46 p.m. PDT.

5:09 PM PST

We're happy to report that the Twitter integration is working for everybody again. Thanks for your patience while we worked to get this fixed.

1:55 PM PST

Our developers confirmed the problem only affects some new configurations of our Twitter app. Most instances still work and we're working to fix the affected ones.

6:19 AM PST

We don't have new details yet but we're still trying to pin down the problems with our Twitter integration. We appreciate the patience.

5:33 AM PST

We're still working to narrow down the cause of some instances of Slack's Twitter app not working.

5:03 AM PST

We're still investigating the problem causing tweets to not be shared into Slack through our Twitter app.

4:33 AM PST

We received reports of our Twitter integration not working. Our team is on the case. Apologies for the disruption.

4:03 AM PST

Services affected

Apps/Integrations/APIs

Status

Resolved