Monday July 29, 2019

Outage

Issues with messages sending and slow performance

Issue Summary:

On July 29, 2019, at 7:23 a.m. PDT, we made a change that inadvertently caused some performance issues, including messages failing to send. Some customers had trouble accessing their Slack workspaces entirely. By 8:47 a.m. PDT, we identified the cause and reverted the change. The issue was fully resolved by 8:48 a.m. PDT.

7:37 PM PST

We're pleased to report that we have the all clear, and all functionality is now restored. Thanks so much for bearing with us in the meantime.

8:54 AM PST

Customers may be running into trouble accessing their Slack workspaces completely. We're actively looking into this and apologize for the interruption to your day.

8:30 AM PST

Some workspaces might be experiencing issues with messages sending, and slow performance across the board. Our team is on the case and we'll report back once we have an update to share.

7:54 AM PST

Services affected

Connections

Messaging

Apps/Integrations/APIs

Status

Resolved