Friday July 26, 2019

On July 26 from 05:00 a.m. PDT, some users began to experience connectivity issues. This was determined to have been caused in part by a code change published the night before. While reverting this change and attempting to recover from its downstream effects, users began to experience failures while sending messages as an unintended side effect. As a result, we rolled back this attempted fix and began applying it again, this time more slowly, bringing full recovery to impacted users by 10:25 a.m. PDT.

Jul 26, 9:27 PM UTC

Things should be back to normal and users should no longer see issues connecting. If you're still having troubles, let us know at feedback@slack.com.

Jul 26, 5:25 PM UTC

We're seeing signs of recovery and users should see improvements. We'll let you know when things are fully back to normal.

Jul 26, 5:07 PM UTC

We don't have any further updates right now, but thank you for your patience while we continue towards a solution.

Jul 26, 4:37 PM UTC

We’re still working to fix the varying issues that have been impacting some workspaces. We hope to have the issue fully resolved as soon as possible.

Jul 26, 4:07 PM UTC

We're getting close to a solution, but we aren't in the clear just yet.

Jul 26, 3:37 PM UTC

Users may see varying symptoms including missing channels and troubles loading messages. Thanks for sticking with us through this.

Jul 26, 3:07 PM UTC

We're still investigating an issue with connections and we don't have any news to share just yet.

Jul 26, 2:37 PM UTC

Some folks may see issues connecting to Slack and symptoms may vary for users. We’re currently investigating and will have more information shortly. Thank you for your patience.

Jul 26, 2:07 PM UTC