Thursday July 25 - Saturday August 17, 2019

Incident

Errors changing Channel Management settings on Free plan.

Issue Summary:

On July 24 from 12:31p.m. PDT - July 25 09:14 a.m. PDT, owners and admins for Slack workspaces on the Free plan were unable to make changes to their channel management settings.

This was due to an error that restricted all channel management features to teams on a paid plan. We were able to fix the error on this page, and confirmed everything was back to normal at 09:14 a.m. PDT.

4:27 PM PST

Workspace Owners and Admins should no longer see errors when saving Channel Management settings. Sorry for any disruption!

9:24 AM PST

We're investigating an issue where Workspace Admins and Owners on Free plans see errors when saving Channel Management settings. We apologise for the inconvenience and appreciate your patience as we work on this.

12:21 AM PST

Services affected

Workspace/Org Administration

Status

Resolved