Wednesday July 24 - Tuesday October 15, 2019

Incident

Some customers are unable to see the names and icons of some integrations

Issue Summary:

On July 24, 2019 at 12:31 p.m. PDT, we started receiving reports of integrations displaying blank names and default icons. The root cause was traced to a recent update, which caused a relevant process to experience errors. We tweaked the update, which allowed it to start running as expected, and by July 25, 2019 at 10:54 a.m. PDT, integration names and icons were loading once again.

9:17 PM PST

Names and icons for integrations should now be displaying as expected. Thank you for your patience while we sorted things out!

11:13 AM PST

We are investigating an issue with the names and icons of some integrations. Apologies for the trouble and thank you for bearing with us.

11:01 PM PST

Services affected

Apps/Integrations/APIs

Status

Resolved