Wednesday July 31 - Saturday August 17, 2019

Incident

File uploads failing on the Android app

Issue Summary:

On July 30, 2019 at 10:46 p.m. PDT, we began to receive reports that users could not upload files to Slack if they tapped on the paperclip icon in the Android app. We investigated the issue and identified that a backend change to the upload flow was broken for a small number of users. On July 31, 2019, we reverted that change and the issue was fully resolved by 1:34 p.m. PDT.

2:24 PM PST

We've narrowed things down and have rolled out a fix for file uploads on the Android app. In case you're still having trouble, please reach out to feedback@slack.com

1:37 PM PST

We've received reports of file uploads failing on the Android app. We're investigating the issue and will report back when we have more details to share.

10:42 AM PST

Status

Resolved