Thursday July 25 - Saturday August 17, 2019

Incident

We’re investigating an issue with the Email app

Issue Summary:

On July 24, 2019 at 12:31 p.m. PDT, we started receiving reports of the "Email to Slack" app failing to load in a new window. The root cause was traced to a recent update, which caused a relevant process to experience errors. We tweaked the update, which allowed it to start running as expected, and by July 25, 2019 at 10:57 a.m. PDT, emails from this app were loading in a new window once again.

10:15 PM PST

The issue with Email to Slack opening in a separate window has been resolved. Our apologies for the trouble in the meantime.

11:11 AM PST

Some folks have reported issues with the Email to Slack app opening in a new window. We’re looking into this and will share any helpful updates as we have them. Apologies about any trouble this causes.

7:56 AM PST

Services affected

Apps/Integrations/APIs

Status

Resolved