Monday August 26, 2019

Incident

Issues loading the "Manage members" page

On August 26, 2019 at 9:27 a.m. PDT, we released an update that caused users to see a blank list with zero members when they used the API or when they viewed the Manage Members page. We quickly identified the problematic update and deployed a fix. The issue was fully resolved by 11:33 a.m. PDT.

4:28 PM PST

We're pleased to report that the "Manage members" page should load after reloading (Ctrl/Cmd + R). Thank you again for hanging tight while we worked on clearing this issue up.

11:39 AM PST

Nothing new to share just yet, but we're continuing to investigate. Thanks for bearing with us for now.

11:09 AM PST

We're still investigating the issue affecting the "Manage members" page. We'll continue to keep you posted as more info becomes available.

10:44 AM PST

Some folks may be having trouble viewing their team members on the "Manage members" page. We're looking into this and will report back once we have more news to share. Apologies for any inconvenience in the meantime.

10:08 AM PST

Services affected

Workspace/Org Administration

Status

Resolved