Wednesday August 7 - Saturday August 17, 2019

Incident

Connectivity issues for some workspaces

Issue Summary:

On August 7, 2019 at 2:16 p.m. PDT, one of our servers received a large number of requests, resulting in Slack being unavailable to customers whose workspaces were hosted on that server. The server recovered from this traffic at 3:59 p.m. PDT, restoring service to the affected workspaces.

5:05 PM PST

Customers may find that they can connect again now, although we are still working on ensuring this issue is fully resolved. We will come back and update here once we have that all clear.

4:20 PM PST

Thank you for your continued patience as we look into a fix for this issue. We do apologize for the disruption to your day, and hope to have things back to normal soon.

3:59 PM PST

We are continuing to look into connection problems that some workspaces are seeing. Thank you for your patience as we do so. We will update here as soon as there has been any change in status.

3:30 PM PST

We have found that some workspaces are facing connectivity issues. We are investigating at the moment and will share more information as soon as we have it.

3:03 PM PST

Some people may be having an issue with Slack. We’re currently investigating and will have more information shortly. Thank you for your patience.

2:53 PM PST

Services affected

Connections

Status

Resolved