Thursday August 22 - Wednesday November 20, 2019

Incident

Trouble with contact forms on our website

On August 22, 2019 at 10:09 a.m. PDT, we deployed a code change that resulted in all forms on our website being unusable for customers. This included the "Contact Us" form and the sign up form, among others.
Our team became aware of the issue and reverted the previous code change resolving the issue on August 23, 2019 at 12:47 PDT.

9:06 AM PST

We have resolved the issue affecting forms on our website. Thank you for bearing with us while we got a fix in place, and apologies again for the interruption.

12:49 PM PST

People are unable to contact us through the forms on our website. We're working to resolve this, and we're sorry for the trouble. In the meantime, please contact feedback@slack.com directly.

12:08 PM PST

Status

Resolved