4:53 PM PST
We now have the all-clear for this issue. We appreciate your patience while we confirmed these fixes, and apologize for any disruption to your day.
12:56 PM PST
We have now pushed a fix for these issues Enterprise Grid members were experiencing though we will be monitoring things before we call an all-clear. Please let us know at firstname.lastname@example.org if you continue to see issues with mentioning, searching, and messaging other members.
For anyone experiencing these issues on a mobile device, please perform a cache clear to receive this fix: Settings > Advanced > Reset cache.
12:12 AM PST
We're continuing to investigate users on Enterprise Grid who are unable to mention, search and direct messages some members. We appreciate your patience and we will provide an update once it is resolved.
4:46 PM PST
Some people may be having trouble searching for teammates. We’re currently investigating and will let you know once we have more news to share. Thanks for your patience in the meantime.
9:31 AM PST